Gary M.

My wife bought me this guitar for Christmas, my first esp also my first brand new guitar, I love this guitar, feels great to play, I love the unfinished neck. I’ve been playing a Gibson explorer for the last 20 years or so the raw wood neck was a nice change.  I really want to see one of these in orange with black hardware, any chance of seeing something like outside of something custom?  But anyway, I love the guitar, keep up the good work!

 

Todd B. ESP

Hey Gary, Thanks so much for your comments and review. We're happy to hear that you like your new guitar! Thanks for your suggestions as well. We will always consider suggestions from our customers whenever we plan new models. Thanks for choosing ESP!

Sebastian C.

are the viper 1000 or 401 coming back?

Todd B. ESP

Hey Sebastian, We still have a couple Viper-400 around. No Viper-1000 currently but we'll bring them back if we have enough interest.

Michael M.

I believe they're strong with 10 gauge strings when they leave the factory. But if I were you, if you can get the Viper 10 series that has the model number on the 12th fret inlay I think that be a nice guitar. However, if you get one of the other models that have an unfinished Maple neck and just. Inlays, I would send it back refund and go somewhere else or just try to get its better version the Viper 50. My ex had a Viper 50 and it is a phenomenal guitar. I love that thing. It was real sturdy. It was what all of ESP guitars should be like. I thought this one I got was going to be like it but it wasn't. I bought a Viper 10 series from the factory through zZounds com. I bought it about 5 or 6 months ago. It started falling apart about 4 months ago. and when I say falling apart oh, I mean I started to notice a small gap between the neck and the body. I started to look at the screws and noticed they were angled slightly. And to make matters worse, when I went to tighten it, it was already stripped one of them was. now that's only problem number one. Problem number two I start noticing that my relief and my action fluctuated. Now I don't mean the small miniscule fluctuations that are usually they're from the heat and cold. I mean I can pretty much watch my guitar neck go forward and backward. So come to find out, my truss rod isn't working. I never replaced it or anything but got some advice and it kind of work but it still fluctuates, just not as bad anymore. to accompany this truss rod issue, on the back of the neck very very small you can see these marks One towards the headstock , one between the headstock and the body , and then one final one down closer to the body. And the marks are on the inside of it. Not be outside. and then I look down to the bridge and noticed that my bridge post inserts are sinking downward into the body it was very very slight at first, but gradually got worse. My action got lower and lower. Now, i take real good care of my instruments. So i was pretty upset. Tried to cash in the warranty, but i read that u can't if you've made any modifications to it. All i did was put a graphite tusq nut on it. I mean, i still love ESP's guitarz. They r wonderfully awesome guitars. But at this point, i feel like I've been cheated and ripped off. If they would've just replaced the issues or repaired them or something, i would've been just fine. But nope, i haven't heard anything from them. Anyways, i just thought u should know before u buy. If its got the finish on the neck it should be just fine. 

Todd B. ESP

Hey Michael,  Sorry to hear about all the problems you experienced. Did you already contact our ESP Customer Service team about this issue? We stand behind our products so if they ever fail due to construction issues like you pointed out, we would take care of those problems for you. I agree with you that the old 50 series were great guitars. They were in our product line for many many years (I forget how many but probably over 15 years)! We've consolidated our product line so you'll find our more basic entry level guitars in the 10 series and you'll find models similar to our old 50 series in our 200 series product line now. Please reach out to our customer service team at their email to see if they can assist you with your guitar. Here is their email: customerservice@espguitars.com 

Andreas Ioannou

Hi

What gauge are the factory strings that come with it?

Todd B. ESP

Hi Andreas, We use this string gauge set: .010, .013, .017, .026, .036, .046 (this is a standard 10-46 gauge set)